Privacy statement
Vrijvakantiehuis.nl respects your privacy and is committed to protecting it. In the following privacy statement you can read what information we collect from you and how we handle it.
Automatically collected information
When you visit our site, the following information is automatically recorded on our server:
- which pages are visited, for our statistics,
- your IP address (a unique number automatically assigned to your computer by your internet provider when you go online), so that we can identify you as a unique visitor for our statistics,
- the name of your computer system and type of internet browser, so that we can keep improving our site for the systems our visitors use and solve any problems more effectively.
This process does not read any personal information from your computer, and under no circumstances is this information used to find out who you are. Apart from this information and the details you enter yourself when making a booking, registration or request, no information is stored.
Cookies
The Vrijvakantiehuis.nl website uses cookies. These are small temporary files on your computer that store information for use on our website. These cookies come from Vrijvakantiehuis.nl itself and from parties Vrijvakantiehuis.nl works with. In all cases, the information we collect with cookies, or that is collected in cookies on our behalf, cannot be traced or identified personally.
All cookies remain on your computer for a limited time. When this period has expired, the information is refreshed. You can block the use of cookies in your internet browser; the ‘Help’ section of your browser explains how to do this. Please note: if you have disabled cookies in your browser, you will not be able to use the features on our website mentioned below.
Searching and booking
To help you as well as possible in your search for a suitable holiday home and after your booking, Vrijvakantiehuis.nl offers various features on its website, including advanced search, a list of favourite houses and My Vrijvakantiehuis.nl. For example, your login details, your search criteria and your favourite houses are remembered via a cookie.
Your visit to the website
To measure which websites send visitors to Vrijvakantiehuis.nl, both Vrijvakantiehuis.nl and these external websites store information in a cookie. For example, if you arrive at our site via a paid advertisement on Google or Yahoo, these parties will place a cookie. If you come to us via a reseller (affiliate partner), identification details of this party are placed in a cookie.
Web analytics
Vrijvakantiehuis.nl uses Google Analytics to understand how its website is used. To carry out these measurements correctly, your search behaviour is recorded anonymously in cookies from these companies. Vrijvakantiehuis.nl uses these measurements to continuously improve and innovate its website.
Personalised banners
Vrijvakantiehuis.nl works with external parties to show you, using well-established advertising technologies, banners that match what you have already searched for on our website. Your own searches therefore determine the content of the banners you see, so that the banner is tailored to your holiday wishes. To make this possible, your searches are stored anonymously in a cookie from these external parties.
Other
Cookies from Vrijvakantiehuis.nl itself may also be used by companies affiliated with Vrijvakantiehuis.nl (under company law).
Your personal data
When you make a booking or sign up for our e-mails, you are automatically added to our address file. We use your details to communicate the status of your booking and payment, to send you the necessary information about your stay and to keep you informed of interesting offers for our products and services. If you prefer not to give your e-mail address when booking, please book by telephone via our Service Center. In accordance with data protection legislation, we never provide your personal data to third parties, and Vrijvakantiehuis.nl does not disclose the addresses of home owners.
Viewing and changing your data
You have the right to view your complete details as registered with Vrijvakantiehuis.nl and to have them changed. If you have already booked with Vrijvakantiehuis.nl, you can view and change your details in My Account. On request, Vrijvakantiehuis.nl can send you a written copy of your details. Please contact the Service Center for this.
Don’t want to receive promotional newsletters or direct mail? Simply unsubscribe from our promotional e-mails via the website. If you also do not want to receive post, you can send a written request by e-mail or post to the marketing department.
Security
Your payment and personal details are sent to our information system via the internet. Vrijvakantiehuis.nl uses recognised security techniques to protect this information and to prevent its loss, corruption or theft. You can see this from the padlock that appears in your browser when you make a booking.
When you use My Account, you are asked to choose a password. Always choose a secure password and keep it secret. It is always wise to change the passwords you use online regularly.
Public information
Information you provide in our guestbook can be read by other visitors, so please make sure you do not share any personal information in the guestbook. Vrijvakantiehuis.nl reserves the right to refuse responses at its own discretion and without giving reasons.
Contact us
If you have any questions about this privacy statement or other matters relating to our services or this site, please feel free to contact us. Your question or comment will be handled expertly, confidentially and as quickly as possible.